Use of Website
You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website. You must not:
- Use the Website for any fraudulent or unlawful purpose
- Attempt to gain unauthorized access to the Website, server, or connected systems
- Introduce viruses, malware, or other harmful code
- Copy, scrape, reproduce, or exploit Website content without our written permission
Products and Services
We provide information about our products and services, including but not limited to cleanroom equipment, HVAC systems, filtration units, laboratory furniture, safety products, and related industrial solutions.
All product descriptions, specifications, images, and technical information on the Website are for general informational purposes only. We reserve the right to modify, discontinue, or update any product or service without prior notice.
Quotations and Orders
Any quotation, proposal, or estimate issued by us is subject to change unless specifically stated otherwise in writing. Placement of an order does not become binding until accepted by us.
We reserve the right to:
- Accept or reject any order at our discretion
- Request additional information before processing an order
- Cancel orders due to pricing errors, stock limitations, force majeure, or technical issues
Pricing and Payment
All prices displayed or quoted are subject to applicable taxes, duties, shipping charges, installation charges, and other statutory levies unless otherwise mentioned.
Payment terms will be specified in the quotation, invoice, or purchase agreement. Failure to make payment on time may result in delay, suspension, or cancellation of supply/services.
Delivery and Installation
Estimated delivery and installation timelines are approximate and may vary depending on location, availability, logistics, customer approvals, and project requirements. We are not liable for delays caused by events beyond our reasonable control.
The customer is responsible for:
Providing accurate delivery details
Ensuring site readiness, utilities, and access conditions
Obtaining required local permissions, if applicable
Returns, Replacement, and Cancellation
Returns, replacements, and cancellations are subject to our written approval and applicable product category conditions. Customized, made-to-order, fabricated, or installed products may not be eligible for return unless defective or otherwise agreed in writing.
Any damage, shortage, or defect must be reported within 10 days of delivery/installation.
Warranty
Warranty, if applicable, will be governed by the specific warranty terms provided with the product, quotation, invoice, or agreement. The warranty does not cover:
- Normal wear and tear
- Improper handling, misuse, or unauthorized modification
- Damage caused by incorrect installation or operation by third parties
- Consumables and filters beyond standard warranty coverage, unless specified
Intellectual Property
All content on the Website, including text, images, graphics, logos, brochures, product descriptions, designs, layout, and other materials, is the property of Whitenair Technologies or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, or commercially use any Website content without prior written permission.
